Our Infection Control Policy Covid-19 Resources
Covid-19 risks are ongoing due to continued widespread community transmission.
Re-Balanced Bodies remains committed to providing a safe health care setting to protect everyone, including you, your therapist, the vulnerable and those with chronic health conditions. We value safer indoor air in the same way that we value clean towels and clean hands for every massage.
Remedial Massage involves close physical contact for long periods of time in a small, indoor space, so there may be an increased risk of infectious disease transmission.
Assess your personal risk before every appointment, especially if you, your household or close contacts are in a high risk group.
INFECTIOUS DISEASE RISK ASSESSMENT SCREENING:
- IF YOU CURRENTLY HAVE ANY OF THESE SYMPTOMS: (Stay home, Mask, Test)
- - Fever or chills
- - Cough (acute up to 3 weeks)
- - sore or scratchy throat
- - Runny nose or congestion
- - Loss of smell, taste or appetite
- - Unusual tiredness or lethargy
- - Shortness of breath
- - Nausea, vomiting, diarrhoea
- - Conjunctivitis, unusual rash or very itchy skin
- - Headaches, muscle aches & sneezing - are also Covid-19 symptoms so please test before your appointment if these symptoms are new, prolonged, severe or unusual.
- IF YOU/YOUR HOUSEHOLD/CLOSE CONTACTS:
- • Had any of the above symptoms in the last 7 days.
- • Tested positive for Covid in the last 7 days.
- Please TELL US about any other Covid-19 risk factors or potential exposures.
- • You should wait 3 days after a vaccine before having a massage due to contraindications from potential side effects such as headache, pain, chills and fever.
- • Parent/guardian accompanying a minor under 18 years must meet all Covid-19 screening requirements & also wear a P2/N95/KN95 respirator if requested.
N95 FACE MASKS & VENTILATION:
- • We may require you to WEAR a P2/N95 RESPIRATOR (mask).
- • If you don't bring your own, we will provide you with one.
- • Full details of our N95 Face Mask requirements.
- • See our safer indoor air and ventilation policy to reduce risk of aerosol transmission.
- • Re-Balanced Bodies has been endorsed by AMT as a "clean air clinic".
- If you TEST POSITIVE FOR COVID-19 up to 2 days after your appointment, please contact us as soon as possible.
ADDITIONAL APPOINTMENT DETAILS:
- • Only the person with an appointment can come in to the clinic. Once we know you have arrived, you are welcome to wait outside if you prefer.
- • Contactless card payments are preferred. Clean pens to sign hicaps health fund claims.
- • Please complete our screening form BEFORE EVERY appointment. We will email appointment information & forms prior to appointments (pdf client form).
- • When you arrive, we will conduct a non-contact temperature check. (Fever ≥ 37.5 )
- • Please use hand sanitiser before/after your massage and if touching items at reception.
OTHER INFORMATION:
- • Practise good respiratory hygiene cover your mouth with your elbow or a tissue if you cough, sneeze or blow your nose, immediately put tissue in bin, then thoroughly wash your hands, as well as after going to the toilet, caring for the sick and before/after preparing food or eating.
- • Clinic hours, appointments and availability are subject to change at short notice.
- • Re-Balanced Bodies may have different Covid Safe procedures to other businesses within the clinic.
TREATING MINORS:
A parent or legal guardian must be present for duration of treatment of minors under 18. During Covid-19, the attending parent or guardian must also meet our infectious disease screening requirements. Physical distancing requirements may not allow for another person to be present so there may be times when I am unable to treat minors. Thank you for your understanding.
HIGH RISK GROUPS:
-
The following people are at greater risk of severe illness, hospitalisation and death from Covid-19.
Risk can be reduced by getting vaccinated.
- - older people
- - people with certain medical conditions and compromised immune systems
- - people with disabilities
- - people in aged care facilities
- - Aboriginal and Torres Strait Islander people and people in remote communities
- - you may also be at higher risk if you are pregnant, smoke or are not vaccinated
See our enhanced infection control/Covid Safe procedures.
We review the situation weekly, follow Government Health Directions and update procedures in line with recommendations, current restrictions and local transmission.
We are doing our best to support your remedial massage needs. Thank you for supporting my need to provide a safe and healthy environment for all of us.
Kindest regards, Jodie Schubert